Transform Your Business with Custom Software Solutions

European engineers operating in South Africa, delivering state-of-the-art, lightning-fast cloud applications. We build powerful, tailored software that streamlines your operations and drives growth—from customer management to intelligent automation.

Who We Are

Your Partner in Digital Transformation

We're a team of European engineers based in South Africa, bringing world-class expertise and cutting-edge technology to African businesses. We specialize in creating state-of-the-art cloud applications that are blazingly fast and built to scale. Whether you need to manage customer relationships, streamline inventory and operations, or leverage AI to automate tasks, we deliver enterprise-grade software that outperforms traditional solutions. Our cloud-native approach ensures your systems are always available, secure, and lightning-fast—no matter where your team operates from.

Our Values

What drives us to deliver exceptional solutions

Tailored to Your Needs

Every business is unique. We take time to understand your specific challenges and build solutions that fit perfectly with how you operate.

Built for Growth

Our systems scale with your business. Start with what you need today, and expand as your operations grow without starting from scratch.

Ongoing Partnership

We don't just build and disappear. Our team provides training, support, and updates to ensure your software continues to serve you well.

Happy Clients

Projects

Hours Of Support

Hard Workers

Features

Powerful capabilities that make your business run smoother

User-Friendly Interface

Mobile Accessible

Automated Workflows

Real-Time Reporting

Secure Data Storage

Third-Party Integration

Solutions designed to solve your biggest business challenges

Customer Relationship Management (CRM) systems help you keep track of every customer interaction, from the first inquiry to ongoing support, ensuring no opportunity falls through the cracks.

Track leads and convert more sales

See exactly where each potential customer is in your sales process and get automatic reminders to follow up at the right time.

Build stronger customer relationships

Access complete history of every interaction with your customers—calls, emails, meetings, and purchases—all in one place, so your team can provide personalized service.

Enterprise Resource Planning (ERP) systems bring all your business operations—inventory, orders, finances, and more—into one centralized platform for better control and visibility.

Never run out of stock or over-order

Real-time inventory tracking across all locations, with automatic alerts when stock is running low and smart reordering suggestions.

Streamline operations from order to delivery

Manage your entire workflow—from purchase orders and manufacturing to shipping and invoicing—with automated processes that reduce errors and save time.

AI Agents are intelligent assistants that can handle repetitive tasks, answer customer questions, analyze data, and even make decisions—freeing your team to focus on what matters most.

24/7 customer support without the staffing costs

AI chatbots can handle common customer inquiries instantly, providing answers, booking appointments, and routing complex issues to the right team member.

Automate time-consuming tasks

Let AI handle data entry, document processing, report generation, and routine follow-ups automatically, so your team can focus on strategy and growth.

Why businesses choose our custom software solutions

Data-Driven Insights

Transform your business data into actionable reports and dashboards that help you make informed decisions quickly.

Modular & Scalable

Start with the features you need today and add more capabilities as your business grows, without rebuilding from scratch.

Tailored to Your Industry

We build solutions that match your specific business processes, not generic off-the-shelf software that makes you adapt.

Modern Technology

Built with cutting-edge tools and frameworks that ensure your system is fast, secure, and easy to maintain.

Full Control & Ownership

Your software, your data, your rules. No monthly licensing fees that increase every year or vendor lock-in.

Expert Support

Our team provides comprehensive training, documentation, and ongoing support to ensure your success.

Services

Comprehensive software solutions for every business need

CRM Systems

Manage customer relationships, track sales leads, and automate follow-ups. From basic contact management to full marketing automation, we build CRM systems tailored to your sales process.

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ERP Solutions

Complete business management from inventory and purchasing to manufacturing and financials. Bring all your operations together in one powerful platform.

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Custom Business Systems

Unique business needs require unique solutions. We create bespoke software for your specific workflows—from booking systems to project management platforms.

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AI Agent Development

Intelligent automation that handles customer inquiries, processes data, and makes decisions. From simple chatbots to complex multi-agent systems.

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System Integration

Connect your existing tools and platforms seamlessly. We integrate accounting software, payment gateways, e-commerce platforms, and more.

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Training & Support

Comprehensive onboarding, user training, and ongoing technical support. We ensure your team can use the software effectively from day one.

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CRM Systems

Customer Relationship Management

What is a CRM System?

A CRM (Customer Relationship Management) system is your central hub for managing all customer interactions. Think of it as a smart filing cabinet that remembers every conversation, email, meeting, and sale with your customers—and reminds you when to follow up.

Instead of scattered spreadsheets, sticky notes, and emails, everything lives in one place where your whole team can access it.

How We Build It

We start by understanding your sales process—how you find leads, nurture them, and close deals. Then we build a custom CRM that matches your workflow, not the other way around.

  • Contact & lead database
  • Sales pipeline visualization
  • Automated follow-up reminders
  • Email & WhatsApp integration
  • Quote/invoice generation
  • Custom reporting dashboards
  • Mobile-friendly interface

Business Benefits

Never lose a lead: Automatic reminders ensure timely follow-ups

Close more deals: See your entire pipeline at a glance and focus on hot prospects

Better customer service: Access complete history instantly when customers call

Team collaboration: Everyone sees the same information—no more "check with Bob"

Data-driven decisions: See which marketing efforts bring the best leads

Common Use Cases

Sales Teams

Track every prospect from first contact to closed deal, with automated reminders ensuring no follow-up is missed.

Service Businesses

Manage client projects, track billable hours, and send professional invoices—all from one system.

Real Estate Agents

Keep detailed records of property viewings, client preferences, and follow-ups for each prospect.

B2B Companies

Manage complex sales cycles with multiple stakeholders, track proposals, and nurture long-term relationships.

ERP Solutions

Enterprise Resource Planning

What is an ERP System?

An ERP (Enterprise Resource Planning) system connects all aspects of your business—inventory, purchasing, manufacturing, sales, accounting, and HR—into one unified system.

Imagine knowing exactly what's in stock, what's on order, what's being manufactured, and what's been sold—all in real-time, without juggling multiple spreadsheets or software programs.

How We Build It

We map your entire business workflow—from raw materials to finished products and customer delivery. Then we create an integrated system where data flows seamlessly between departments.

  • Inventory management (multi-location)
  • Purchase & sales orders
  • Manufacturing & production planning
  • Bill of materials (BOM)
  • Financial accounting
  • Supplier & customer portals
  • Barcode/RFID integration

Business Benefits

Eliminate stock-outs: Real-time inventory tracking with low-stock alerts

Reduce waste: Know exactly what you need to order and when

Faster fulfillment: Process orders to delivery in less time

Better margins: Track true costs including labor, materials, and overhead

Multi-location control: Manage warehouses, branches, or franchises from one system

Common Use Cases

Manufacturers

Track raw materials, manage production schedules, calculate true product costs, and monitor quality control.

Wholesalers/Distributors

Manage inventory across multiple warehouses, automate reordering, and provide customers with real-time stock availability.

Retailers

Sync inventory across physical stores and online channels, manage suppliers, and analyze sales trends.

Service + Products

Combine job management with inventory control for businesses that both sell products and provide services.

Custom Systems

Bespoke Business Software

What is a Custom System?

A custom business system is software built specifically for your unique workflows and processes. Unlike off-the-shelf software that forces you to adapt, custom systems adapt to you.

Whether it's a booking system, project management tool, compliance tracker, or something completely unique to your industry—we build it from scratch to match exactly what you need.

How We Build It

We start with a deep dive into your current process—how work flows, where bottlenecks occur, and what frustrates your team. Then we design and build software that eliminates those pain points.

  • Custom workflows & automation
  • Document generation (PDFs, contracts)
  • Client/customer portals
  • Advanced reporting & dashboards
  • Integration with existing tools
  • Mobile apps (iOS & Android)
  • API for third-party connections

Business Benefits

Perfect fit: Software that works exactly how your business operates

Competitive advantage: Unique capabilities your competitors don't have

Automation: Eliminate repetitive manual tasks that waste time

Scalability: Add features as your business grows without switching systems

No licensing fees: You own the software outright

Common Use Cases

Booking Systems

Custom scheduling for medical practices, salons, event venues, or service providers with complex availability rules.

Compliance Tracking

Industry-specific systems for managing certifications, audits, inspections, and regulatory requirements.

Project Management

Tailored systems for agencies, construction companies, or consultants with unique project workflows.

Multi-Tenant Platforms

Build a SaaS product to sell to your clients—white-labeled with your branding.

Field Service Management

Dispatch, tracking, and reporting for businesses with mobile teams (HVAC, plumbing, maintenance).

Member Portals

Custom platforms for associations, gyms, or membership-based organizations.

AI Agents

Intelligent Automation

What are AI Agents?

AI Agents are intelligent software assistants that can understand language, make decisions, and take actions without human intervention. Think of them as virtual employees who never sleep, never forget, and can handle thousands of tasks simultaneously.

They can answer customer questions, qualify leads, process documents, schedule meetings, analyze data, and even make intelligent recommendations based on patterns they observe.

How We Build It

We train AI agents on your business data—your FAQs, policies, product information, and processes. Then we connect them to your systems so they can take real actions.

  • Natural language understanding
  • Integration with your CRM/ERP
  • Multi-channel (web, WhatsApp, email)
  • Document processing & extraction
  • Sentiment analysis
  • Autonomous decision-making
  • Continuous learning & improvement

Business Benefits

24/7 availability: Handle customer inquiries even when your team is offline

Instant responses: No more waiting in queues or callback requests

Cost savings: Reduce staffing needs for repetitive tasks

Consistency: Every customer gets accurate, consistent information

Scale effortlessly: Handle 1 or 10,000 conversations simultaneously

Common Use Cases

Customer Support

AI chatbots that answer FAQs, check order status, and route complex issues to the right human agent.

Lead Qualification

AI agents that engage website visitors, qualify their needs, and schedule sales calls with your team.

Document Processing

Automatically extract data from invoices, receipts, contracts, and forms—no manual data entry.

Sales Assistant

AI that follows up with leads, answers product questions, and nurtures prospects through the sales funnel.

Data Analysis

AI agents that analyze your business data, spot trends, and generate insights without needing a data scientist.

Appointment Booking

Conversational AI that books appointments, sends reminders, and handles rescheduling requests.

Integration Services

Connect Your Business Tools

What is System Integration?

System integration connects your different software tools so they work together as one cohesive system. Instead of manually copying data between your accounting software, CRM, and e-commerce platform, integrations make data flow automatically.

When a sale happens on your website, the inventory updates, the invoice goes to accounting, and the customer gets added to your CRM—all without lifting a finger.

How We Build It

We create secure connections between your existing tools using APIs, webhooks, and custom middleware. We ensure data flows bidirectionally and stays synchronized in real-time.

  • Accounting software (Xero, Sage, QuickBooks)
  • Payment gateways (PayFast, Stripe, PayPal)
  • E-commerce platforms (Shopify, WooCommerce)
  • Email marketing (Mailchimp, SendGrid)
  • Shipping & logistics APIs
  • Communication (WhatsApp, Slack, Teams)
  • Custom APIs & webhooks

Business Benefits

Eliminate double entry: Enter data once, it syncs everywhere automatically

Reduce errors: No more typos or copy-paste mistakes

Save time: Hours saved every week on manual data transfer

Real-time accuracy: All systems show the same up-to-date information

Better insights: Combine data from multiple sources for comprehensive reporting

Common Integration Scenarios

E-commerce to Accounting

Sales from your online store automatically create invoices in your accounting software.

CRM to Email Marketing

New leads in your CRM automatically get added to email nurture campaigns.

Payment Gateway Integration

Accept payments online and automatically reconcile them in your accounting system.

Inventory Sync

Keep inventory levels synchronized across your warehouse system, e-commerce platform, and POS system.

Multi-Channel Communication

Centralize customer messages from email, WhatsApp, web chat, and social media into one inbox.

Automated Workflows

Trigger actions across systems (e.g., when payment received → send welcome email → create customer account).

Training & Support

Expert Guidance & Assistance

Comprehensive Training

The best software is useless if your team doesn't know how to use it. We provide hands-on training sessions tailored to different user roles in your organization.

  • On-site or remote training sessions
  • Role-based training (admin vs. user)
  • Video tutorials & guides
  • Interactive walkthroughs
  • Train-the-trainer programs
  • Ongoing refresher sessions

Documentation & Resources

We provide comprehensive documentation that your team can reference anytime they need help.

  • User manuals & guides
  • Step-by-step tutorials
  • Video library
  • FAQ sections
  • Best practice guides
  • Troubleshooting documentation
  • API documentation (for developers)

Ongoing Support

After launch, we're here to help with questions, issues, and enhancements.

  • Email & phone support
  • Post-launch bug fixes
  • Software updates & patches
  • Performance monitoring
  • Feature enhancements
  • Priority support packages
  • Dedicated support team (enterprise)

Our Support Approach

Onboarding Phase

We work closely with your team during the first weeks after launch to ensure smooth adoption and address any questions immediately.

Maintenance Packages

Choose from our ongoing support plans that include regular updates, security patches, and feature enhancements.

Proactive Monitoring

For enterprise clients, we monitor system performance and proactively address issues before they impact your business.

Continuous Improvement

As your business evolves, we're here to adapt your software with new features and optimizations.

Pricing

Transparent pricing for custom software solutions

Basic CRM

R50,000 - R120,000

Timeline: 3-6 weeks

Best for: Small businesses, startups

  • Contact & lead management
  • Basic sales pipeline
  • Activity logging
  • Task reminders
  • Email templates
  • Simple reporting
  • Mobile responsive
  • Project management
  • Quote generation
  • Advanced automation
Request Quote
Popular

Professional CRM

R120,000 - R350,000

Timeline: 2-4 months

Best for: Growing sales teams

  • Everything in Basic
  • Advanced pipeline
  • Project management
  • Quote & invoice generation
  • Email integration
  • Automated workflows
  • WhatsApp integration
  • Client portal
  • Marketing automation
  • AI features
Request Quote

Enterprise CRM

R350,000 - R800,000

Timeline: 4-7 months

Best for: Multiple departments

  • Everything in Professional
  • Marketing automation
  • Service ticketing
  • SMS campaigns
  • Advanced analytics
  • Multiple pipelines
  • API integrations
  • Mobile app
  • AI-powered features
  • Multi-tenant
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Advanced CRM

R800,000 - R1,500,000

Timeline: 6-10 months

Best for: Franchises, agencies

  • Everything in Enterprise
  • Multi-company management
  • White-label capability
  • Predictive analytics
  • Custom integrations
  • Advanced automation
  • Commission tracking
  • Priority support
  • AI agents
  • 24/7 support team
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Ultimate CRM

R1,500,000+

Timeline: 10+ months

Best for: Large enterprises

  • Everything in Advanced
  • AI-powered insights
  • Chatbot integration
  • Advanced forecasting
  • Social media monitoring
  • Call center integration
  • Custom AI agents
  • 24/7 dedicated support
  • Unlimited customization
  • Lifetime updates
Request Quote

Basic ERP

R80,000 - R200,000

Timeline: 4-8 weeks

Best for: Small manufacturers

  • Inventory management
  • Product catalog
  • Purchase orders
  • Sales order processing
  • Supplier management
  • Stock adjustments
  • Low stock alerts
  • Basic invoicing
  • Manufacturing
  • Multi-location
Request Quote
Popular

Professional ERP

R200,000 - R500,000

Timeline: 3-5 months

Best for: Manufacturers

  • Everything in Basic
  • Manufacturing planning
  • Bill of materials
  • Work orders
  • Quality control
  • Multi-location inventory
  • Fleet tracking
  • Financial accounting
  • HR & payroll
  • Multi-company
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Enterprise ERP

R500,000 - R1,200,000

Timeline: 5-9 months

Best for: Multiple departments

  • Everything in Professional
  • HR management
  • Payroll processing
  • Asset management
  • Project costing
  • Multi-currency
  • Multi-company
  • CRM integration
  • Mobile app
  • AI-powered insights
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Advanced ERP

R1,200,000 - R2,500,000

Timeline: 8-14 months

Best for: Multi-location

  • Everything in Enterprise
  • Multi-site management
  • Business intelligence
  • Predictive inventory
  • Budget forecasting
  • Quality management
  • Compliance tracking
  • White-label
  • 24/7 support
  • Full AI integration
Request Quote

Ultimate ERP

R2,500,000+

Timeline: 12+ months

Best for: Large enterprises

  • Everything in Advanced
  • AI demand forecasting
  • Inventory optimization
  • Supply chain management
  • IoT integration
  • Blockchain capability
  • Custom modules
  • Dedicated dev team
  • Unlimited integrations
  • 24/7 dedicated support
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Simple System

R30,000 - R100,000

Timeline: 2-6 weeks

Best for: Specific processes

  • One core function
  • Basic dashboard
  • Data capture & storage
  • Simple reporting
  • User authentication
  • Email notifications
  • Export to Excel
  • Mobile responsive
  • Multiple modules
  • API access
Request Quote
Popular

Business System

R100,000 - R350,000

Timeline: 2-5 months

Best for: Unique workflows

  • Everything in Simple
  • Multiple modules (3-5)
  • Workflow automation
  • Document generation
  • File management
  • Advanced notifications
  • Custom reporting
  • Third-party integrations
  • Mobile app
  • Multi-tenant
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Advanced System

R350,000 - R900,000

Timeline: 4-8 months

Best for: Complex workflows

  • Everything in Business
  • Unlimited modules
  • Real-time collaboration
  • Advanced workflows
  • Multiple integrations
  • API development
  • Mobile app
  • Advanced analytics
  • E-signature integration
  • Multi-tenant SaaS
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Platform System

R900,000 - R2,000,000

Timeline: 7-12 months

Best for: SaaS companies

  • Everything in Advanced
  • Multi-tenant architecture
  • White-label capability
  • Self-service onboarding
  • Subscription billing
  • Usage analytics
  • Custom branding
  • Admin dashboard
  • API marketplace
  • AI integration
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Enterprise Platform

R2,000,000+

Timeline: 12+ months

Best for: Large platforms

  • Everything in Platform
  • AI-powered features
  • Machine learning
  • Advanced automation
  • Microservices
  • Global CDN
  • Advanced monitoring
  • Dedicated dev team
  • DevOps pipeline
  • 24/7 support
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Task Assistant

R150,000 - R400,000

Timeline: 4-8 weeks

Best for: FAQ handling

  • Rule-based chatbot
  • FAQ answering
  • Simple task automation
  • Basic conversations
  • Knowledge base
  • Email/WhatsApp
  • Integration (1-2 systems)
  • 3 months tokens included
  • Complex reasoning
  • Multi-step workflows
Request Quote
Popular

Smart Assistant

R400,000 - R1,200,000

Timeline: 3-6 months

Best for: Customer service

  • Everything in Task
  • Context-aware
  • Multi-turn dialogue
  • CRM/ERP access
  • Lead qualification
  • Appointment scheduling
  • Document processing
  • Sentiment analysis
  • 6 months tokens included
  • Autonomous actions
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Autonomous Agent

R1,200,000 - R2,500,000

Timeline: 6-10 months

Best for: Sales automation

  • Everything in Smart
  • Autonomous decisions
  • Multi-step tasks
  • Sales agent
  • Data analysis agent
  • Invoice processing
  • Inventory monitoring
  • RAG capability
  • Model fine-tuning
  • 12 months tokens included
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Multi-Agent System

R2,500,000 - R4,500,000

Timeline: 10-16 months

Best for: Enterprise automation

  • Everything in Autonomous
  • Multiple specialized agents
  • Agent coordination
  • Workflow orchestration
  • Voice AI agent
  • Real-time processing
  • Predictive analytics
  • Custom training
  • 18 months tokens included
  • Custom LLM
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AI Platform

R4,500,000+

Timeline: 16+ months

Best for: AI-first companies

  • Everything in Multi-Agent
  • Custom LLM training
  • Proprietary AI models
  • Multi-tenant AI
  • White-label AI
  • Computer vision
  • Multi-language NLP
  • Dedicated AI team
  • 24/7 AI operations
  • Unlimited tokens (year 1)
Request Quote

What's Included in All Packages

Development
  • Clean, documented code
  • Secure authentication
  • Database design & setup
  • Testing & QA
Deployment
  • Server setup & configuration
  • SSL certificate setup
  • Database optimization
  • Launch support
Training & Support
  • User training sessions
  • Documentation & guides
  • Post-launch bug fixes
  • Email/phone support

Need a custom combination? Want to add AI to your CRM or ERP?

Let's discuss your specific needs and create a tailored solution

Schedule Free Consultation

All prices are estimates. Final pricing determined after consultation and requirements gathering.

F.A.Q

Common questions about our custom software services

Project timelines vary based on complexity. Simple systems take 2-6 weeks, while comprehensive CRM or ERP solutions can take 3-12 months. We provide a detailed timeline after understanding your specific requirements during our initial consultation.

Absolutely! We specialize in working with non-technical business owners. We explain everything in plain language, provide regular updates, and involve you in decisions without overwhelming you with technical jargon. Our goal is to understand your business needs and translate them into effective software.

Yes! We build modular systems designed to scale. Start with essential features and add more capabilities as your business grows. You won't need to replace your system—we can enhance and expand it over time to match your evolving needs.

We provide comprehensive training for your team, complete documentation, and post-launch support. We also offer ongoing maintenance packages to handle updates, bug fixes, and new features as your business needs evolve.

Pricing depends on the complexity and features you need. Simple systems start around R30,000, while comprehensive enterprise solutions can range from R350,000 to R2.5M+. We provide transparent pricing after understanding your requirements. All development, training, deployment, and initial support are included in the quoted price.

Yes! We specialize in integrations. Whether it's your accounting software, payment gateways, email platforms, or industry-specific tools, we can connect them seamlessly to your new system. This ensures your data flows smoothly between systems without manual data entry.

Contact

Contact Us

Address

Cape Town
South Africa

Call Us

+27 67 775 2360

Email Us

admin@twipsi.com

Open Hours

Monday - Friday
9:00AM - 05:00PM

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